Terms and Conditions
Kudos Training and Development Limited
Privacy Policy - Personal Information and Data Protection
Equal Opportunities
Smoking
Behaviour
Complaints
Cookie Policy
DRIVING TERMS AND CONDITIONS
Driving Lessons
Driving Tests
Vehicle Damage
Unsocial Hours Supplement
Bronze Package
Silver Package
Gold Package
Platinum Package
Theory Test Learning Materials
ADDITIONAL CONCESSIONS AND SPECIAL OFFERS
Other Concessions and Special Offers
GENERAL TERMS AND CONDITIONS
Kudos Training and Development Limited
Company registration: 08631200
Address: 8 Stevenson Court
Eaton Ford
St. Neots
PE19 7LF
Eaton Ford
St. Neots
PE19 7LF
Email: enquiries@kudos-training.co.uk
Phone: 01480 533892
Mobile: 07528 345914
The company is based in the market town of St Neots in Cambridgeshire and operates within a five mile radius to keep it 'local'.
The trainers are all qualified and experienced in their respective fields while sharing the same philosophy:-
The trainers are all qualified and experienced in their respective fields while sharing the same philosophy:-
Our Mission
is to provide the highest quality training at a fair price for local people
Our Vision
is to become the preferred training provider in the local area
Our Values
are core to everything we do:-
Honesty – true to our clients and ourselves
Endeavour – working hard to ensure the clients’ success
Improvement – continuously seeking ways to improve & develop
Endeavour – working hard to ensure the clients’ success
Improvement – continuously seeking ways to improve & develop
Terminology
‘The company’ is the term used to describe Kudos Training and Development Limited and anyone providing service on their behalf and includes Kudos Driver Training, Kudos Golf Academy and Kudos Football Coaching, etc.
‘The trainee’ is the term used for anyone utilising the services of ‘the company’
‘The sponsor’ is the term used to describe the organisation or person (other than the trainee) financing the training for the trainee.
‘Training’ is the collective term used to describe any and all the training and development services provided by the company including, but not limited to, instruction, tuition, teaching, coaching and mentoring.
‘Session’ and ‘Lesson’ should be seen as interchangeable terms that are generally just used in different areas of training, e.g. a football session and a driving lesson.
‘Immediate Family’ includes a person’s parents, siblings, spouse and children.
‘The company’ is the term used to describe Kudos Training and Development Limited and anyone providing service on their behalf and includes Kudos Driver Training, Kudos Golf Academy and Kudos Football Coaching, etc.
‘The trainee’ is the term used for anyone utilising the services of ‘the company’
‘The sponsor’ is the term used to describe the organisation or person (other than the trainee) financing the training for the trainee.
‘Training’ is the collective term used to describe any and all the training and development services provided by the company including, but not limited to, instruction, tuition, teaching, coaching and mentoring.
‘Session’ and ‘Lesson’ should be seen as interchangeable terms that are generally just used in different areas of training, e.g. a football session and a driving lesson.
‘Immediate Family’ includes a person’s parents, siblings, spouse and children.
Hours of Business
The company's usual hours of business are
8 am to 5 pm on Monday, Tuesday, Thursday and Friday
Training can be provided at other times but a supplement would apply, depending on the service provided (see any specific terms and conditions below).
The company's usual hours of business are
8 am to 5 pm on Monday, Tuesday, Thursday and Friday
Training can be provided at other times but a supplement would apply, depending on the service provided (see any specific terms and conditions below).
Training Provision
A contract is formed, subject to the terms and conditions contained within this document, when a trainee and sponsor (if applicable) agree to start training on a particular date.
The trainee / sponsor is then liable for the full cost of the agreed training (subject to the Right to Cancel below).
Right to cancel – the trainee / sponsor will be entitled to cancel the contract within fourteen days if no training has taken place. If a payment has been made, then it will be refunded minus an Administration Fee of £50.
A contract is formed, subject to the terms and conditions contained within this document, when a trainee and sponsor (if applicable) agree to start training on a particular date.
The trainee / sponsor is then liable for the full cost of the agreed training (subject to the Right to Cancel below).
Right to cancel – the trainee / sponsor will be entitled to cancel the contract within fourteen days if no training has taken place. If a payment has been made, then it will be refunded minus an Administration Fee of £50.
Termination of the contract – the company reserves the right to terminate the contact when either
- the trainee / sponsor appears, in the opinion of the company, to have breached any of the terms and condition contained within this document
- it is apparent that the trainee is continuing to fail to benefit from the training
- circumstances prevail that mean it is no longer possible to provide the training
Audio & Video Recordings
Training sessions may be recorded for training and monitoring purposes.
Payment
Payment must be made before the training is provided. This remains true whether it is an individual session, a block of sessions or a complete training package. Where training is provided in blocks, payment for the whole block is required.
The preferred method of payment is electronic bank transfer for single payments or standing order for payment plans:
Account name: Kudos Training & Development Ltd
Sort Code: 23-69-72
Bank account: 10547754
Please use the trainee's name for the Reference.
Cash is accepted too.
Payment Plans - Where the cost of the training package exceeds £1500 then it may be agreeable (subject to status and conditions**) to spread the payments over equal monthly instalments of at least £500.
**When a payment plan is agreed the trainee/sponsor is liable for the full cost of the training regardless of whether they complete it.
Payment must be made before the training is provided. This remains true whether it is an individual session, a block of sessions or a complete training package. Where training is provided in blocks, payment for the whole block is required.
The preferred method of payment is electronic bank transfer for single payments or standing order for payment plans:
Account name: Kudos Training & Development Ltd
Sort Code: 23-69-72
Bank account: 10547754
Please use the trainee's name for the Reference.
Cash is accepted too.
Payment Plans - Where the cost of the training package exceeds £1500 then it may be agreeable (subject to status and conditions**) to spread the payments over equal monthly instalments of at least £500.
**When a payment plan is agreed the trainee/sponsor is liable for the full cost of the training regardless of whether they complete it.
Culpability and Liability
The company holds insurance but this does not absolve a trainee from the need to act responsibly and be culpable for their actions.
In the unlikely event of the company incurring costs as a result of the trainee's acts or omissions, then the trainee (and their sponsor) may be considered liable for some or all of those costs. This would include, but is not limited to, where the trainee failed to adhere to instructions, training or regulations and was careless or reckless in doing so.
Refunds
No refunds will be given when, in the opinion of the company, the trainee or sponsor have breached any of the Terms and Conditions contained within this document.
If the company has cancelled the contract, then a partial refund will be offered. The refund will be calculated by deducting the cost of training already provided (calculated at the standard rate) and the Administration fee of £50 from the amount initially paid for the training.
No refunds will be given when, in the opinion of the company, the trainee or sponsor have breached any of the Terms and Conditions contained within this document.
If the company has cancelled the contract, then a partial refund will be offered. The refund will be calculated by deducting the cost of training already provided (calculated at the standard rate) and the Administration fee of £50 from the amount initially paid for the training.
Punctuality
The company will make every effort to ensure the training commences at the agreed time and place. If, as a consequence of the actions of the company, there is a delay in starting the session or it needs to be rescheduled completely, then any time lost will be made up, either at the end of the scheduled period or at a mutually convenient time. No refund will be given.
The trainee is responsible for attending the agreed venue in good time to ensure that the training session can start at the appointed time. If, as a consequence of the actions of the trainee, there is a delay starting the session of fifteen minutes of less then, if schedules permit, the company may (at its discretion) lengthen the session to make up for lost time but if this is not feasible then no refund will be given. If, as a consequence of the actions of the trainee, there is a delay starting the session of more that fifteen minutes, then company may (at its discretion) abort the session and the trainee / sponsor will still be liable for the cost of the session – no refunds will be given.
The company will make every effort to ensure the training commences at the agreed time and place. If, as a consequence of the actions of the company, there is a delay in starting the session or it needs to be rescheduled completely, then any time lost will be made up, either at the end of the scheduled period or at a mutually convenient time. No refund will be given.
The trainee is responsible for attending the agreed venue in good time to ensure that the training session can start at the appointed time. If, as a consequence of the actions of the trainee, there is a delay starting the session of fifteen minutes of less then, if schedules permit, the company may (at its discretion) lengthen the session to make up for lost time but if this is not feasible then no refund will be given. If, as a consequence of the actions of the trainee, there is a delay starting the session of more that fifteen minutes, then company may (at its discretion) abort the session and the trainee / sponsor will still be liable for the cost of the session – no refunds will be given.
Rescheduling
The company will make every effort to ensure the training takes place as agreed. If however there is an operational need to reschedule the session then the company will endeavour to give 48 hours’ notice. When it is not possible to comply with this notice period then the company may, at its discretion, offer some form of compensation in the form of credit vouchers (that can be offset against the cost of future training). No refund will be given.
The trainee is responsible for following the agreed training programme to maximise the benefits. If the trainee wishes to reschedule any training then a minimum of 48 hours’ notice is required; to enable the company to fill the session with another client - otherwise the trainee / sponsor will be liable for the full cost of that session.
The company will make every effort to ensure the training takes place as agreed. If however there is an operational need to reschedule the session then the company will endeavour to give 48 hours’ notice. When it is not possible to comply with this notice period then the company may, at its discretion, offer some form of compensation in the form of credit vouchers (that can be offset against the cost of future training). No refund will be given.
The trainee is responsible for following the agreed training programme to maximise the benefits. If the trainee wishes to reschedule any training then a minimum of 48 hours’ notice is required; to enable the company to fill the session with another client - otherwise the trainee / sponsor will be liable for the full cost of that session.
Privacy Policy - Personal Information and Data Protection
The company respects the right for privacy and will only retain personal information as long it is necessary for the purpose of maintain training records and financial accounts.
The only data held is that provided by the client, e .g. via the driving lessons waiting list form. The client is entitled to a copy of the data held upon request (via email).
No personal information will be shared with any Third Party (unless legally obligated to do so).
The company is registered with the Information Commissioner's Office
Equal Opportunities
The company is fully committed to providing equality in the training and all opportunities for, and during training, will be afforded to individuals fairly and irrespective of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race including colour, ethnic or national origins and nationality, religion or belief or sexual orientation (“the protected characteristics”). The company will aim to create a training environment that is free from discrimination and harassment in any form, where all people are treated with dignity and respect.
The company is fully committed to providing equality in the training and all opportunities for, and during training, will be afforded to individuals fairly and irrespective of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race including colour, ethnic or national origins and nationality, religion or belief or sexual orientation (“the protected characteristics”). The company will aim to create a training environment that is free from discrimination and harassment in any form, where all people are treated with dignity and respect.
Smoking
The company operates a strict ‘no smoking’ policy.
No smoking or vaping is permitted in vehicles or premises - or their immediate vicinity. Where it appears that such fumes may be brought into a vehicle or premises via a person’s clothes or belongings, the company reserves the right to refuse entry and, when it is the trainee, withhold training (and in such a case no refund will be given).
The company operates a strict ‘no smoking’ policy.
No smoking or vaping is permitted in vehicles or premises - or their immediate vicinity. Where it appears that such fumes may be brought into a vehicle or premises via a person’s clothes or belongings, the company reserves the right to refuse entry and, when it is the trainee, withhold training (and in such a case no refund will be given).
Behaviour
Verbal abuse and/or aggressive behaviour will not be tolerated and the company reserves the right to withhold training in circumstances where, in the opinion of the company, this may have appeared to have happened. No refunds will be made and future bookings may be declined.
If the trainee/sponsor provide, in the opinion of the company, any misleading or dishonest information when securing the provision of training or during the course of training, then the company reserves the right to withhold or stop training. No refunds will be made and future bookings may be declined.
Complaints
Any complaints regarding the company will be responded to by the Managing Director. They should be submitted in writing via
Any complaints regarding the company will be responded to by the Managing Director. They should be submitted in writing via
- the online enquiry form at www.kudos-training.co.uk , or
- email to enquiries@kudos-training.co.uk and marked for the attention of the Managing Director.
Cookie Policy
The company website uses cookies provided by the domain host for function and performance purposes. No other cookies are enabled.
Therefore no cookies are used to gather personal information by the company and no Third Party cookies are used.
A pop-up banner is set to alert all first time visitors to the site regarding the use of cookies.
DRIVING TERMS AND CONDITIONS
In addition to the General Terms and Conditions the following will apply to driver training:
Driving lessons
Driving lessons may be taken as a single (1 hour), extended (1 1/2 hours) or double-lesson (2 hours) by prior agreement with the trainer however a double-lesson should be considered to be the norm.
The frequency of the lessons depends on the individual needs of the trainee but the company would recommend
• a minimum of a double lesson per week
• a maximum of three double lessons per day (with suitable breaks in-between)
Training will be client-centered and tailored to meet the needs of the trainee so intensive courses can be designed and provided if required.
The company will provide a fully insured and suitably equipped vehicle, e.g. fitted with dual controls, and a qualified instructor, i.e. one that meets the requirements of the Driver and Vehicle Standards Agency (DVSA).
Driving lessons may be taken as a single (1 hour), extended (1 1/2 hours) or double-lesson (2 hours) by prior agreement with the trainer however a double-lesson should be considered to be the norm.
The frequency of the lessons depends on the individual needs of the trainee but the company would recommend
• a minimum of a double lesson per week
• a maximum of three double lessons per day (with suitable breaks in-between)
Training will be client-centered and tailored to meet the needs of the trainee so intensive courses can be designed and provided if required.
The company will provide a fully insured and suitably equipped vehicle, e.g. fitted with dual controls, and a qualified instructor, i.e. one that meets the requirements of the Driver and Vehicle Standards Agency (DVSA).
Driving Tests
The company may provide a fully insured and suitable equipped vehicle for the trainee to use on their test if, and only if, the company is satisfied that they are ready for the test. This will usually be determined by the trainee passing a mock test.
The company may provide a fully insured and suitable equipped vehicle for the trainee to use on their test if, and only if, the company is satisfied that they are ready for the test. This will usually be determined by the trainee passing a mock test.
When it is agreed that the trainee is ready for their test, a sesson will need to be booked to cover the test period. The duration of this will be determined by the trainer based on the various factors, including, for example, the length of time the car and the trainer will be needed, etc. This will be a minimum of two hours charged at the standard rate.
Before booking their driving test with the Driving Test Centre, the trainee is responsible for confirming that the trainer and vehicle are available at the proposed time/date/location.
Vehicle Damage
If damage is caused to the vehicle during a driving lesson or test that is (in the opinion of the company) a direct result of an action or inaction of the trainee, in circumstances that they had been trained to avoid, then they will be deemed culperable. In such a case, they may be expected to reimburse the company of any financial losses incurred.
For example, the trainee is fully trained and taking their test when they reverse into a bollard causing damage to the vehicle. The trainee may be expected to pay for the damage or pay the insurance excess plus any increase in premiums that result.
Unsocial Hours Supplement
Day Time Rate
Monday to Friday 5 pm to 8 pm 20%
Saturday & Sunday 8 am to 5 pm 30%
Saturday & Sunday 5 pm to 8 pm 40%
Bank Holiday 8 am to 5 pm 50%
When the lesson, or any part of the lesson, falls outside the company’s usual Hours of Business then it will be classed as ‘unsocial hours’ and an additional supplement may apply for each lesson:
Day Time Rate
Monday to Friday 5 pm to 8 pm 20%
Saturday & Sunday 8 am to 5 pm 30%
Saturday & Sunday 5 pm to 8 pm 40%
Bank Holiday 8 am to 5 pm 50%
Bank Holiday 5 pm to 8 pm 60%
For example, an individual lesson (Bronze package) on a Monday evening would be
Single (1 hr): £46.50 + 20% = £56
Extended (1 1/2 hrs): £69.75 + 20% = £84
Double (2 hrs): £90 + 20% = £112
Bronze Package - the standard rate
Full payment must be made at least 48 hours before the lesson is due to start.
Please note that the Additional Concessions and Special Offers advertised are not available as part of the Bronze package.
This is the basic 'Pay As You Learn' option where each lesson is booked individually.
The lessons can be either Single, Extended or Double:
A single lesson
lasts one hour and costs £46.50 (plus any Unsocial Hours Supplement).
An extended lesson
is one and a half hours long and costs £70 (plus any Unsocial Hours Supplement).
A double-lesson
is two hours in duration and costs £93 (plus any Unsocial Hours Supplement).
Full payment must be made at least 48 hours before the lesson is due to start.
Please note that the Additional Concessions and Special Offers advertised are not available as part of the Bronze package.
Silver Package - £499
A block booking of 12 hours saves over 10% on the hourly rate and includes all of the following:
1 A quality stylus pen – ideal for students and professionals alike, that works on phones and tablets as well as being a ballpoint pen for the ‘old school’ paper documents. They come in a range of colours but all contain black ink.
5 When Unsocial Hours Supplements are due they will be reduced by 10%. For example a 30% supplement will be reduced by 10% making the supplement 20%.
6 By booking a block of lessons trainees can reserve a regular time slot. When simultaneous bookings are made requesting the same time slot then trainees on a Silver programme will be given preference over trainees on a Bronze programme.
A block booking of 12 hours saves over 10% on the hourly rate and includes all of the following:
- Free - Tablet Stylus Pen (1)
- Free – Theory Test learning materials (Full online access www.TheoryTestPro.co.uk) (2)
- Free – Driving Test Nerves online course (3)
- 20% discount - for practical test cancellation service (www.driving-test-cancellations-4all.co.uk) (4)
- 10% discount on unsocial hours supplements (if applicable) (5)
- Priority booking over Bronze clients (6)
- Eligibility for additional Concessions & Special Offers (7)
- Extra hours can be purchased at the Siver 'Top-up' rate (8)
1 A quality stylus pen – ideal for students and professionals alike, that works on phones and tablets as well as being a ballpoint pen for the ‘old school’ paper documents. They come in a range of colours but all contain black ink.
2 The trainee will be given free access to the Theory Test Pro website (www.theorytestpro.co.uk) - which claims “Learners using Theory Test Pro are twice as likely to pass than the national average”. They will have Full Access to use the online learning materials on that website using a PC, tablet or mobile.
3 If appropriate, the trainee will be invited to take an online course run by industry expert Diane Hall to help with their driving test nerves and mental wellbeing (e.g. https://testbuddy.app/courses/driving-test-mental-health). There will be no additional charge.
4 The trainee will be given a 20% discount code for the Driving Test Cancellations 4 All if they wish to try to move their driving test forward or change its location.
5 When Unsocial Hours Supplements are due they will be reduced by 10%. For example a 30% supplement will be reduced by 10% making the supplement 20%.
6 By booking a block of lessons trainees can reserve a regular time slot. When simultaneous bookings are made requesting the same time slot then trainees on a Silver programme will be given preference over trainees on a Bronze programme.
7 The Additional Concessions and Special Offers are open to trainees on the Silver programme, subject to any stated qualifying conditions, e.g. membership of a specific club or organisation.
8 The Silver 'Top-Up' rate is £42 per hour (90% of the standard Bronze rate: 0.90 x £46.50 = £41.85)
Gold Package - £999
A block booking of 25 hours saves over 12.5% on the hourly rate and includes all of the following:
1 A quality stylus pen – ideal for students and professionals alike, that works on phones and tablets as well as being a ballpoint pen for the ‘old school’ paper documents. They come in a range of colours but all contain black ink.
2 The trainee will be given free access to the Theory Test Pro website (www.theorytestpro.co.uk) - which claims “Learners using Theory Test Pro are twice as likely to pass than the national average”. They will have Full Access to use the online learning materials on that website using a PC, tablet or mobile.
3 If appropriate, the trainee will be invited to take an online course run by industry expert Diane Hall to help with their driving test nerves and mental wellbeing (e.g. https://testbuddy.app/courses/driving-test-mental-health). There will be no additional charge.
4 The trainee will be given a 40% discount code for the Driving Test Cancellations 4 All if they wish to try to move their driving test forward or change its location.
5 When Unsocial Hours Supplements are due they will be reduced by 20%. For example a 30% supplement will be reduced by 20% making the supplement 10%.
6 By booking a block of lessons trainees can reserve a regular time slot. When simultaneous bookings are made requesting the same time slot then trainees on a Gold programme will be given preference over trainees on a either Silver or Bronze programme.
A block booking of 25 hours saves over 12.5% on the hourly rate and includes all of the following:
- Free - Tablet Stylus Pen (1)
- Free – Theory Test learning materials (Full online access www.TheoryTestPro.co.uk) (2)
- Free – Driving Test Nerves online course (3)
- 40% discount - for practical test cancellation service (www.driving-test-cancellations-4all.co.uk) (4)
- 20% discount on unsocial hours supplements (if applicable) (5)
- Priority booking over Bronze and Silver clients (6)
- Eligibility for additional Concessions & Special Offers (7)
- Extra hours can be puchased at the Gold 'Top-Up' rate (8)
1 A quality stylus pen – ideal for students and professionals alike, that works on phones and tablets as well as being a ballpoint pen for the ‘old school’ paper documents. They come in a range of colours but all contain black ink.
2 The trainee will be given free access to the Theory Test Pro website (www.theorytestpro.co.uk) - which claims “Learners using Theory Test Pro are twice as likely to pass than the national average”. They will have Full Access to use the online learning materials on that website using a PC, tablet or mobile.
3 If appropriate, the trainee will be invited to take an online course run by industry expert Diane Hall to help with their driving test nerves and mental wellbeing (e.g. https://testbuddy.app/courses/driving-test-mental-health). There will be no additional charge.
4 The trainee will be given a 40% discount code for the Driving Test Cancellations 4 All if they wish to try to move their driving test forward or change its location.
5 When Unsocial Hours Supplements are due they will be reduced by 20%. For example a 30% supplement will be reduced by 20% making the supplement 10%.
6 By booking a block of lessons trainees can reserve a regular time slot. When simultaneous bookings are made requesting the same time slot then trainees on a Gold programme will be given preference over trainees on a either Silver or Bronze programme.
7 The Additional Concessions and Special Offers are open to trainees on the Gold programme, subject to any stated qualifying conditions, e.g. membership of a specific club or organisation.
8 The Gold 'Top-Up' rate is £41 per hour (87.5% of the standard Bronze rate: 0.875 x £46.50 = £40.69)
Platinum Package - £1499
A block booking of 38 hours saves over 15% on the hourly rate and includes all of the following:
1 A quality stylus pen – ideal for students and professionals alike, that works on phones and tablets as well as being a ballpoint pen for the ‘old school’ paper documents. They come in a range of colours but all contain black ink.
2 The trainee will be given free access to the Theory Test Pro website (www.theorytestpro.co.uk) - which claims “Learners using Theory Test Pro are twice as likely to pass than the national average”. They will have Full Access to use the online learning materials on that website using a PC, tablet or mobile.
3 If appropriate, the trainee will be invited to take an online course run by industry expert Diane Hall to help with their driving test nerves and mental wellbeing (e.g. https://testbuddy.app/courses/driving-test-mental-health). There will be no additional charge.
4 If appropriate, the Driving Test Cancellations 4 All service will be used to try to move the trainee's driving test forward or change its location at no cost to them.
5 When Unsocial Hours Supplements are due they will be reduced by 30%. So all supplements of 30% or less will be waivered, and others will reduced accordningly, for example a 50% supplement will be reduced by 30% making the supplement 20%.
6 By booking a block of lessons trainees can reserve a regular time slot. When simultaneous bookings are made requesting the same time slot then trainees on a Platinum programme will be given preference over trainees on a Gold, Silver or Bronze programmes.
8 The Platinum 'Top-Up' rate is £40 per hour (85% of the standard Bronze rate: 0.85 x £46.50 = £39.53)
A block booking of 38 hours saves over 15% on the hourly rate and includes all of the following:
- Free - Tablet Stylus Pen (1)
- Free - Theory Test learning materials (Full online access www.TheoryTestPro.co.uk) (2)
- Free - Driving Test Nerves online course (3)
- Free - for practical test cancellation service (www.driving-test-cancellations-4all.co.uk) (4)
- 30% discount on unsocial hours supplements (if applicable) (5)Priority booking over Bronze and Silver clients (6)
- Eligibility for additional Concessions & Special Offers (7)
- Extra hours can be puchased at the Gold 'Top-Up' rate (8)
1 A quality stylus pen – ideal for students and professionals alike, that works on phones and tablets as well as being a ballpoint pen for the ‘old school’ paper documents. They come in a range of colours but all contain black ink.
2 The trainee will be given free access to the Theory Test Pro website (www.theorytestpro.co.uk) - which claims “Learners using Theory Test Pro are twice as likely to pass than the national average”. They will have Full Access to use the online learning materials on that website using a PC, tablet or mobile.
3 If appropriate, the trainee will be invited to take an online course run by industry expert Diane Hall to help with their driving test nerves and mental wellbeing (e.g. https://testbuddy.app/courses/driving-test-mental-health). There will be no additional charge.
4 If appropriate, the Driving Test Cancellations 4 All service will be used to try to move the trainee's driving test forward or change its location at no cost to them.
5 When Unsocial Hours Supplements are due they will be reduced by 30%. So all supplements of 30% or less will be waivered, and others will reduced accordningly, for example a 50% supplement will be reduced by 30% making the supplement 20%.
6 By booking a block of lessons trainees can reserve a regular time slot. When simultaneous bookings are made requesting the same time slot then trainees on a Platinum programme will be given preference over trainees on a Gold, Silver or Bronze programmes.
7 The Additional Concessions and Special Offers are open to trainees on the Silver programme, subject to any stated qualifying conditions, e.g. membership of a specific club or organisation.
Lowest Price Claim - under £36 per hour
The claim that prices start from under £36 per hour is based on the Platimiun package being bought by someone eligiable for the maximum discount. For example, the package costs £1499 but the son of a paramedic is eligiable for a 9.99% Emergency Services discount. This brings the price down to £1349, which works out to be £35.51 per hour.
Theory Test Learning Materials
Trainees buying packages that include the concession of free online Theory Test learning materials will be given free access to the Theory Test Pro website (www.theorytestpro.co.uk) - which claims “Learners using Theory Test Pro are twice as likely to pass than the national average”. They will have Full Access to use the online learning materials on that website using a PC, tablet or mobile.
ADDITIONAL CONCESSIONS AND SPECIAL OFFERS
Trainees on Silver, Gold and Platinum packages can also benefit from these additional concessions and special offers:
Trainees on Silver, Gold and Platinum packages can also benefit from these additional concessions and special offers:
Cashback - Refer a Friend
When a trainee refers a new customer who then purchases a block of lessons, the trainee will receive cashback. The amount of cash depends on the package bought by new customer during their first booking:
Silver – £40
Gold - £50
Platinum - £60
Confirmation from the new client that they were referred by the trainee will be required.
When a trainee refers a new customer who then purchases a block of lessons, the trainee will receive cashback. The amount of cash depends on the package bought by new customer during their first booking:
Silver – £40
Gold - £50
Platinum - £60
Confirmation from the new client that they were referred by the trainee will be required.
Emergency Services
We are proud to support our Emergency Services.
We will give First Responders, and other ‘front line’ emergency services personnel, a fitting 9.99 % discount on their first booking. This applies to immediate family members too. Proof of role may be required.
NHS and other Public Service staff in 'public facing' roles will also be considered for discounts - see Other Concessions and Special Offers below.
Armed Forces
We are proud to support the Armed Forces.
We will give a 10% discount to all those enlisted in the British Armed Services and their immediate family. The discount will be applied to their first booking.
NATO allies and others will also be considered for discounts - see Other Concessions and Special Offers below.
Other Concessions and Special Offers
We are happy to consider discounts on a case by case basis and would welcome enquiries from public service employees, charity workers, volunteer groups, etc.
We are happy to consider discounts on a case by case basis and would welcome enquiries from public service employees, charity workers, volunteer groups, etc.
Breach of T&Cs
Where it appears to the company that a trainee or sponsor may have breached any of the aforementioned terms and conditions, the company reserves the right to withhold training, either temporarily or permanently, from the trainee and no refund will be given – any payments already made will be forfeited.
Where it appears to the company that a trainee or sponsor may have breached any of the aforementioned terms and conditions, the company reserves the right to withhold training, either temporarily or permanently, from the trainee and no refund will be given – any payments already made will be forfeited.
